Maybe the issue is a new and common issue, but the solutions posted don’t work for you, and no one reads enough to know you already tried them and need something different. You find people with the same issue from 2011, but the solutions posted don’t work any more, or the options involved have been moved. Maybe the issue is uncommon but persistent, coming back every six months or so. Maybe the issue is a rare one, and you find numerous people asking for help to solve it, but no actual answers on what solution might work. Ideally, there will be a commonly accepted, easy to implement solution that works, and you can go on with your life.Īll too often, though, this situation leads to frustration. If you’re lucky, you’ll be able to find someone else who has experienced your problem, and who has an existing support thread on a site like Stack Exchange, MajorGeeks, or another support board. Option 2 is better, because at least it’s proactive. Even just the inability to log in properly can result in lost business and angered customers. A hacker taking control of your account can deal increasingly more damage the longer they have access. Plus, depending on the problem at hand, it could get worse as time goes on. You simply have to wait, and that’s not proactive. You have no way of knowing if the problem is an issue with your computer, your account, your internet connection, or Twitter itself. Some issues never resolve themselves on their own, and even if they do, you never know how long it will take.
DIRECT NEXTIVA SUPPORT EMAILS TO A NEW EMAIL INSTALL
There are all sorts of issues, from apps that won’t install or code that won’t run to settings that don’t work right, login issues, hackings, and a whole lot more. If you’ve never encountered a problem with Twitter, consider yourself lucky the thousands of employees they keep on payroll are doing their jobs well enough that you never have to see the underside of functionality.įor the rest of us, though, something has come up. Nothing in the history of mankind has reached such a scale and runs flawlessly. Twitter is a massive network consisting of a ton of infrastructure, a lot of code no one ever sees, and millions of people.
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